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Case study · Technology & travel

$2.5M saved through a finance Automation Centre of Excellence

An intelligent automation programme across finance and commercial operations, built on a new Centre of Excellence, methodology and delivery model.

$2.5M+savings over five years
Client
Global travel technology company
Sector
Technology & travel
Service
Finance Process Automation

The challenge

Finance and commercial operations depended on high volumes of manual, rules-based work across the ERP and its surrounding billing, provisioning and incentive systems. Previous automation efforts were isolated and hard to scale.

How the Centre of Excellence works
  1. 01PipelineIdeas from finance and commercial teams
  2. 02PrioritiseValue and feasibility
  3. 03ImproveFix the process first
  4. 04AutomateRPA and intelligent automation
  5. 05Run & measureBenefits tracked over time
  • People decision
  • Control point
  • System / automated

Our approach

  • Established an Automation Centre of Excellence with a pipeline, methodology, cloud infrastructure and delivery model.
  • Prioritised automation opportunities by value and feasibility across finance and commercial teams.
  • Delivered RPA and intelligent automation alongside continuous improvement of the underlying processes.
  • Added near real-time Power BI reporting across ERP, billing and provisioning systems to give leaders live operational insight.
  • $2.5M+savings over five years
  • 1governed automation capability
  • Real-timeoperational dashboards

The outcome

  • Over $2.5M in savings across five years
  • A repeatable, governed automation capability rather than one-off bots
  • Real-time dashboards supporting operational and leadership decisions

Facing something similar?

Let's quantify it before you commit.

A fixed-fee, 2–3 week Value Scan baselines the problem with your data and puts a number on the prize.

Book a Value Scan
  1. BaselineMeasure the manual steps, volumes and effort in each process cycle, and where the work really goes.
  2. DesignDesign the target process, controls and architecture, using the ERP's own capability first.
  3. AutomateDeliver integrations, workflows, RPA, analytics or AI components and automated reporting in short releases.
  4. EmbedStabilise, hand over to the operations team and track the reduction in manual processing against the baseline.

Let's talk

Tell us the outcome you need, whether that's a funded transformation plan, simpler processes, an ERP back on track or AI working in production.

We'll reply within one working day. Most engagements start with a short, fixed-fee Value Scan.

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